Final Reminder - airsubs is shutting down tomorrow
👋👋 airsubs fam,
This is a final reminder that tomorrow November 30th 2021 will be the last day you will have access to www.airsubs.com and your airsubs account. We strongly recommend you
Download all your data (including on demand videos)
Unlink your zoom account from airsubs.
Cancel memberships for your customers
1. Download all your data (including on demand videos)
You have until November 30th to download all your data from the reports tab. If you have on demand videos - make sure you download the video report. Once you have the video report, use the download link to download the video to your computer. If you do not do this you will loose access to your on demand videos.
3. Unlink your zoom account from airsubs
For those of you who signed up for airsubs when we first got started and are part of the airsubs zoom account (your zoom links have airsubs in the URL) you will need to remove yourself from our “organization”. Please follow the steps here to do so.
If you do not unlink it yourself we will do it for you and you will not have the chance to download any recordings that are saved to the zoom cloud.
3. Cancel memberships for your customers
If you have not done so already - we recommend that you cancel all memberships for your customers from the memberships tab. From here you’ll have the option of refunding your users pro-rata for their last charge. If you do not cancel your membership we will cancel on November 30th and will not refund pro rata.
Thank you
Thank you for your understanding during this process. We know it’s not an easy task to migrate service providers and we truly appreciate how kind you have all been.
We sincerely wish you all the best ❤️
Drew and Tomas